Your privacy is our priority. Find out exactly how mamu88 collects, uses and protects every piece of personal information you share with us.
Mamu88 ("we", "Platform" or "mamu88.win") takes the privacy of every player seriously. This Privacy Policy transparently explains how we collect, store, use and protect your personal data when you use our online entertainment platform.
This document is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. By registering for and using mamu88's services, you give your consent to the data collection and processing practices described in this Privacy Policy.
This Privacy Policy applies to all mamu88 users — whether you are browsing our website, registering a new account, making a deposit, playing games, or contacting our customer support team.
Mamu88 only collects data that is strictly necessary to provide you with a safe and quality service. The following are the categories of data we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Verification | Name, IC number, date of birth | Identity verification (KYC) |
| Contact | Email, phone | Account communications & support |
| Finance | Bank account details, transaction records | Payment processing |
| Technical | IP, device, session logs | Security & fraud detection |
Every piece of data collected by mamu88 is used for a lawful and specific purpose. We will never use your data for any purpose not stated in this Privacy Policy without obtaining your prior consent.
Mamu88 only shares your personal data in limited and specific circumstances. We do not share your information with external parties solely for commercial gain.
We partner with carefully selected service providers to support platform operations, including licensed payment gateway providers, licensed gaming software vendors, certified cloud service providers, and identity verification companies. All third-party providers are bound by strict confidentiality agreements and are only permitted to process your data for specified purposes.
Mamu88 will disclose your personal data to the relevant authorities if required to do so by law, court order or a competent regulatory body. In such situations, we will endeavour to notify you in advance unless such notification is prohibited by law.
In the event of a corporate restructuring, merger or asset transfer, your personal data may be transferred to a successor entity. In such cases, you will be notified and an equivalent privacy policy will continue to apply.
Mamu88 invests seriously in security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we implement include:
That said, no security system in the world can guarantee 100% protection. You are also responsible for keeping your account login credentials secure and for notifying us immediately if you suspect any unauthorised activity.
Mamu88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the mamu88 platform.
As a mamu88 player, you have certain rights regarding your personal data under Malaysia's PDPA. We respect and fully facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or outdated personal data.
You have the right to object to the processing of your data for direct marketing purposes.
You may request deletion of your data, subject to legal retention requirements.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may withdraw consent for data processing at any time without affecting the validity of prior processing.
To exercise any of the rights above, please contact the mamu88 customer support team. We will process your request within 30 working days from the date of receipt.
Mamu88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.
Once the specified retention period has elapsed, your data will be securely deleted or converted into anonymised data that can no longer be identified.
Mamu88 reserves the right to update or amend this Privacy Policy at any time when necessary. Amendments may arise due to changes in legislation, changes in our business practices or improvements to the way we protect your data.
Any significant changes will be communicated to you via a notice on the platform or by email to the address registered with your account at least 14 days before the changes take effect. Your continued use of the mamu88 platform after the effective date of such changes will be deemed as your acceptance of the amended policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how mamu88 handles your personal data, our team is ready to assist. You may contact our Data Protection Officer through the following channels:
If you are not satisfied with our response, you have the right to file a complaint with Malaysia's Department of Personal Data Protection under the Ministry of Digital.
Six pillars of data protection that make mamu88 Malaysia's most trusted online entertainment platform.
Your data is protected with the same 256-bit SSL encryption used by leading banks. No third party can intercept or read information transmitted between you and mamu88.
Our identity verification process uses the latest technology to validate your documents quickly. Your KYC data is stored with an additional layer of encryption.
Mamu88 has never and will never sell your personal data to any external party. Your information is used solely to enhance your experience on our platform.
Through your account settings, you can manage privacy preferences, update personal information, and request data deletion easily without needing to contact support.
We maintain a clear and transparent data retention policy. Your data will not be kept longer than necessary and will be securely deleted upon expiry.
Mamu88's privacy practices fully comply with Malaysia's Personal Data Protection Act 2010. You can be assured that your rights as an individual are always upheld and respected by us.
Join millions of Malaysian players who trust mamu88 for a safe, fair and enjoyable online entertainment experience.